Welcome to Crossark
Your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe when you use our services — including visiting our website, interacting with our platform, or communicating with us through marketing or support channels.
We believe in transparency and respect your right to control your personal data. If you do not agree with how we handle your information, please do not use our website or services.
From time to time, we may update this Privacy Policy to reflect changes in our practices or legal requirements. When we do, we’ll update the Effective Date shown above. By continuing to use Crossark after any updates, you agree to the revised policy.
We collect personal and non-personal information to provide and improve our services. The types of information we may collect include:
When you create an account or use our platform, we may collect details such as your name, email address, phone number, and login credentials.
These details allow us to identify you, verify your account, and communicate with you regarding your listings or transactions.
When you buy or sell a business on our platform, we may collect billing details, payment records, and transaction history.
This data is necessary to process payments, handle invoices, and maintain accurate records for legal and tax purposes.
If you list a business for sale, we may collect information about your business such as website URL, revenue, traffic data, or business description.
We only display or share this data with your consent.
We automatically collect data about how you interact with our site — such as IP address, browser type, device information, pages visited, and time spent.
This helps us improve performance, security, and user experience.
When you contact us by email, chat, or support request, we may store the messages, attachments, and any details you provide to help resolve your inquiries.
We use cookies and similar technologies to remember your preferences, analyze traffic, and improve our services.
You can manage or disable cookies in your browser settings.
At Crossark, we use the information we collect to operate efficiently, provide a secure marketplace, and deliver a personalized user experience.
We only use your data for legitimate business purposes and never sell your personal information to third parties.
We use your information to:
To create and manage your account.
To verify your identity and ensure secure access to your dashboard.
To process transactions, business listings, and payments safely and accurately.
To analyze usage data and user behavior to enhance features and performance.
To detect errors, monitor performance, and prevent fraudulent activity.
To test new tools or optimize existing services for better usability.
To send important notifications about your account, listings, or transactions.
To respond to inquiries, support requests, or feedback.
To share updates, promotions, or educational content (you can opt out anytime).
To meet regulatory, legal, and tax obligations.
To prevent, detect, and respond to security incidents or violations.
To enforce our Terms of Use and protect user rights and platform integrity.
To recommend relevant listings, opportunities, or content based on your activity.
To tailor marketing and communication to your preferences.
Data use summary:
In short, we use your information to make your experience on Crossark simple, secure, and successful — while respecting your privacy at every step.
At Crossark, we value your trust.
We do not sell or rent your personal information to third parties.
We only share information when it is necessary to operate our business, deliver our services, or comply with legal obligations — and always with strong safeguards in place.
We may share your information in the following situations:
We work with trusted third-party providers who help us operate our platform and deliver services — such as payment processors, escrow providers, cloud hosting, analytics, or customer support tools.
These partners are only given access to the information necessary to perform their functions and are contractually bound to protect your data.
To facilitate a secure and transparent transaction process, limited information may be shared between buyers, sellers, or brokers — for example, verified business details or communication necessary to complete a deal.
We ensure all parties adhere to confidentiality standards and platform policies.
We may disclose information when required by law, regulation, or legal process, or to protect the rights, property, or safety of Crossark, our users, or others.
If Crossark undergoes a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
We will notify users before their data becomes subject to a different privacy policy.
We may share your information with other parties if you give us permission to do so.
Data sharing summary:
We only share data when necessary, securely, and transparently — always with your privacy and trust as our priority.
At Crossark, safeguarding your personal and business information is one of our top priorities.
We implement industry-standard security measures—both technical and organizational—to protect your data from unauthorized access, loss, misuse, alteration, or disclosure.
• Data Encryption:
All sensitive data — such as login credentials, payment details, and verification documents — is encrypted during transmission using SSL technology.
We also use encryption and access controls within our systems to ensure your data remains protected at all times.
• Access Control & Monitoring:
Only authorized personnel have access to user information, and all access is logged and regularly reviewed.
Our team undergoes privacy and security training to maintain the highest standards of data handling.
• Secure Infrastructure:
We host our platform on trusted cloud providers with robust firewalls, intrusion detection, and backup systems.
Regular security testing and monitoring help us identify and address potential vulnerabilities before they become threats.
• Data Retention & Deletion:
We retain personal information only as long as necessary to provide our services or comply with legal obligations.
When data is no longer needed, it is securely deleted or anonymized.
While we do our utmost to protect your data, no system can be 100% secure.
We encourage you to:
Use strong, unique passwords
Keep your login credentials confidential
Avoid sharing sensitive details through unsecured channels
At Crossark, your trust drives everything we do.
We only keep your personal and business information for as long as it is necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
• Service-related data: Retained as long as your account is active or needed to maintain transaction records.
• Legal and compliance data: Certain records (e.g., payments, tax documentation) may be kept up to 7 years as required by law.
• Marketing data: Retained until you unsubscribe or request deletion.
• Data deletion: When no longer needed, data is securely deleted or anonymized.
You have the right to request:
Access
Correction
Deletion
Restriction or objection to processing
To exercise your rights, contact us through our website’s contact form.
We will respond within a reasonable timeframe.
At Crossark, we manage your data responsibly — keeping it only as long as it's useful, necessary, and lawful.
At Crossark, we respect your rights and provide clear options to control your personal data.
You have the right to:
Access Your Data
Correct Your Information
Delete Your Data
Restrict or Object to Processing
Withdraw Consent
Opt Out of Marketing
To exercise these rights, contact us through the website’s form.
We verify your identity and respond promptly.
Like most websites, Crossark uses cookies and similar tracking technologies to enhance user experience and improve performance.
Like most websites, Birozo uses cookies and similar tracking technologies to enhance user experience, improve site performance, and analyze platform activity.
These technologies help us understand how users interact with our website and allow us to provide a smoother, more personalized experience.
What Are Cookies?
Cookies are small text files stored on your device when you visit a website.
They help remember your preferences, login sessions, and certain actions, allowing our system to recognize you when you return.
Types of Cookies We Use
lEssential Cookies:These cookies are required for the basic functioning of the website — such as logging in, navigating secure areas, and processing transactions.
lPerformance & Analytics Cookies:These help us understand how users interact with our platform — which pages are most visited, how long users stay, and where traffic comes from.
This data helps us improve site design and usability.
lAdvertising & Marketing Cookies:These cookies allow us (and our partners) to deliver relevant advertisements and measure their effectiveness.
They do not contain personally identifiable information, but they help tailor ads to your interests.
lFunctional Cookies:They remember your settings and preferences — such as language, region, or display options — to make your experience more convenient.
Your Cookie Choices
You have full control over cookies.
You can:
lAdjust your browser settings to block or delete cookies.
lChoose to receive a notification before a cookie is stored.
lOpt out of analytics or marketing cookies at any time.
Please note that disabling certain cookies may affect website functionality or performance.
At Crossark, we use cookies responsibly — to improve your experience, not to invade your privacy.
You’re always in control of your data and digital footprint.
Because Crossark operates globally and serves users from different regions, your personal information may be transferred to — and processed in — countries other than your own.
These countries may have data protection laws that differ from those in your jurisdiction.
How We Protect Your Data Across Borders?
Regardless of where your data is processed, we apply the same high standards of data protection worldwide.
We take steps to ensure that any international transfer complies with applicable data protection laws — including the use of:
lStandard Contractual Clauses (SCCs) or equivalent legal mechanisms
lData processing agreements with our partners and service providers
lTechnical safeguards such as encryption and limited data access
Third-Party Service Providers
In some cases, your information may be processed by trusted third-party providers that help us operate our platform — such as payment gateways, analytics tools, or cloud hosting providers.
These partners are carefully selected and required to comply with strict data protection standards.
We never authorize them to use your data for any purpose other than providing services on our behalf.
At Crossark, we take the protection of your personal information seriously.
We have implemented a combination of technical, administrative, and physical safeguards designed to protect your data from unauthorized access, disclosure, alteration, or destruction.
Our Security Measures
lEncryption: Sensitive data transmitted between your browser and our servers is encrypted using secure protocols such as HTTPS and SSL/TLS.
lAccess Control: Only authorized employees or contractors who need access to personal information for business purposes are permitted to handle it.
lData Minimization: We collect and retain only the data necessary for the purposes described in this Privacy Policy.
lRegular Security Reviews: Our systems are periodically reviewed and tested to identify and mitigate potential vulnerabilities.
Your Responsibility
While we take all reasonable steps to protect your information, no system is completely secure.
You are responsible for maintaining the confidentiality of your account credentials and for any activity under your account.
If you have questions or wish to exercise privacy rights, contact us via the form on our website.
All requests are treated with priority.
